Security Guard Company Serving Baltimore, Maryland Residential & Commercial Properties
Improve your property value with front desk concierge & building security services
OPS Security Group offers front-desk concierge and security guard services to improve building security and organization for Baltimore, MD residential and commercial buildings.
Our security concierges have more than just top-tier security certifications. They have a true customer service mindset. Our security consultants and guards are focused on providing high-level security and customer service to take the stress away from property managers, residents, and tenants.
On average, our clients report an increase in occupancy by 10% and a boost in retention of 20%.
2017 OPS Customer Survey
Building Security Services for Baltimore & Surrounding Areas
Our main location is located a few hours north of Baltimore, MD in Philadelphia. Our security guards know the city and are familiar with the surrounding areas. This helps us provide better services to you.
Hiring a quality security guard company is essential for your Baltimore, MD property
A slacking security guard in a million-dollar lobby makes a bad first impression. It’s important that your front desk staff looks and works like they are representing your business.
As the property manager, you can control the quality of the staff and presence of the building. Choose a security guard service that will act as a security consultant and assign guards who are willing and able to represent the brand you are building.
Make your Baltimore property a safer place for workers and residents
A 24-hour front desk concierge gives residents reassurance
Baltimore’s booming healthcare, financial, and educational institutions create a demand for in-city housing. As more people move into the city, it’s important they feel safe in the place they live, work, and play. Investing in a 24-hour front desk concierge gives residents reassurance that their home, office, and neighborhood are a safer place to live.
Building security goes hand-in-hand with hospitality services
We combine customer service and security
OPS security guards and concierge set the bar high for how their professional demeanor and how they treat the people in your building. Our security professionals will also provide friendly customer service to the workers or residents in your building.
Choose OPS Security Services for Your
Baltimore Building Security Services
Commercial security guard services for corporate buildings in the Baltimore area
People move in and out of your commercial building every single day. Make the right first impression with a concierge desk that gives employees a warm greeting whether they’re walking through the entrance or out the exit.
In addition to providing a hospitable greeting, your front-desk concierge also needs to lookout for not-so-welcome guests. OPS provides 24/7 professional commercial security services including:
- Foot patrols of the property
- Parking lot inspections
- Monitored security cameras
A tight knit security strategy keeps business in your commercial building with no interruptions.
5 Reasons To Hire Commercial Building Security
- Increase lease renewal rates for long-term tenants
- Charge a premium rate for better amenities
- Implement sign in system to protect building access
- Improve building safety from vandalism
- Increase value of your property as an asset
Residential security company for Baltimore condos & apartments
OPS’s security guards make it their duty to keep residents safe in their buildings and make welcome residents feel at home. Our security staff will make residents feel secure from the lobby to the elevator and brighten their day with friendly conversation too.
Beyond greetings and smiles, our concierge staff will go above and beyond to make residents’ days a little easier. Our staff can sign for deliveries for residents, such as:
- Dry cleaning
- Mail Packages
5 Reasons To Hire Residential Building Security
- Charge premium rent for amenities
- Improve lease renewal rates
- Increase value of your property as an asset
- Attract quality residents to your property
- Improve building safety from theft or vandalism
What Our Customers Say
“The NGLCC has relied on OPS Security Group to provide event security for our annual gala dinner in Washington and we could not be more pleased. The team is courteous, professional and delivers a level of expertise that is seamless and customized to fit our changing needs.”
— Chance M., NGLCC
Our security guards deliver security with hospitality
We believe that security best practices are skills that can be trained, but a customer service mindset is innate.
We find top tier new hires that can deliver the welcoming touch of a customer service representative. Once we’ve picked the best candidates for your site, we move onto training them so they’re a perfect fit for your property.
Unlike other companies, we don’t reuse security guards who have worked for other security companies. We want all of our security professionals to adopt our professional standards from the start.
We put our new hires through an intense pass-fail training program to continue employment. Our training program guarantees only the most qualified and prepared security guards watch over your property.