Joseph Coughlan

Business Development Specialist

Joseph joined the OPS team in 2017 as a summer intern. He was promoted to OPS’ operations coordinator, scheduling, planning out, and running short term event work including larger events such as the Broad Street Run, Philadelphia Marathon, and Eastern State Terror Behind the Walls. In 2019, Joseph took on the role of business development specialist for short term and event work.

Joseph meets with prospective clients, negotiates agreements, and fulfills contracts on the operational side. Joseph is in charge of OPS 24/7 Command Center which contains virtual concierge and helps deal with clients after hours, and daily call out procedures. Joseph leads from the front in an effort to keep client relations strong and instill strong company values with his team. Joseph holds weekly meetings with both his staff and clients to make sure that goals and expectations are always met and enforced. Joseph has a bachelor’s degree in criminal justice from West Chester University in West Chester, PA.

Certifications and Experience

  • PATH
  • OCAT
  • MOAB
  • RAMP
  • CPR/ First Aid


TEL: 866-636-8957